Weather Travel Advisory

Check back here for the most up-to-date information on Hertz location closures and weather advisories - Updated Wednesday, March 13, 2019, 8:00 PM ET

Rental locations in storm-affected areas may operate under reduced hours or temporarily close for the safety of our customers and employees.

Weather Closures

• Arvada HLE - Arvada, CO - 3/13 - 3/14
• Aurora South HLE - Aurora, CO - 3/13 - 3/14
• Boulder HLE - Boulder, CO - 3/13 - 3/14
• Brighton HLE - Brighton, CO - 3/13 - 3/14
• Broomfield Air Center HLE - Broomfield, CO - 3/13 - 3/14
• Broomfield Downtown HLE - Broomfield, CO - 3/13 - 3/14
• Castle Rock HLE - Castle Rock, CO - 3/13 - 3/14
• Amtrak Station - Denver, CO - 3/13 - 3/14
• Convention Center HLE - Denver, CO - 3/13 - 3/14
• Denver Downtown HLE - Denver, CO - 3/13 - 3/14
• Denver Stapleton HLE - Denver, CO - 3/13 - 3/14
• East Colfax HLE - Denver, CO - 3/13 - 3/14
• Hyatt Tech Center HLE - Denver, CO - 3/13 - 3/14
• South Holly Street HLE - Denver, CO - 3/13 - 3/14
• West Denver HLE - Denver, CO - 3/13 - 3/14
• Broadway - Englewood, CO - 3/13 - 3/14
• Denver Jet at Centennial - Englewood, CO - 3/13 - 3/14
• Mayo Aviation FBO - Englewood, CO - 3/13 - 3/14
• Signature Flight Support - Englewood, CO - 3/13 - 3/14
• Tac Air - Englewood, CO - 3/13 - 3/14
• XJET - Englewood, CO - 3/13 - 3/14
• Frisco Transfer Center HLE - Frisco, CO - 3/13 - 3/14
• Fort Collins HLE - Fort Collins, CO - 3/13 - 3/14
• Fort Morgan HLE - Fort Morgan, CO - 3/13 - 3/14
• Greeley West HLE - Greeley, CO - 3/13 - 3/14
• Lakewood West HLE - Lakewood, CO - 3/13 - 3/14
• Littleton HLE - Littleton, CO - 3/13 - 3/14
• Main Street HLE - Longmont, CO - 3/13 - 3/14
• Loveland HLE - Loveland, CO - 3/13 - 3/14
• Parker HLE - Parker, CO - 3/13 - 3/14
• Thornton HLE - Thornton, CO - 3/13 - 3/14
• Cheyenne Airport - Cheyenne, WY - 3/13 - 3/14
• Laramie Airport - Laramie, WY - 3/13 - 3/14
• Riverton Regional Airport - Riverton, WY - 3/13 - 3/14

For further assistance, please visit our Contact Us - page or call 1 (800) 654-3131.

FAQ

The location I am due to return my vehicle is closed. Can I return my rental to another location?

Customers who were originally scheduled to return their rental to a storm-affected city may return it to another Hertz location within 400 miles at no extra charge.

I prepaid for my rental, and my flight has now been canceled due to the weather. Can I get a refund?

Contact our Customer Care team at 1 (800) 654-3131 to cancel your reservation and begin the refund process. Please note the refund will take up to 10 business days to process.

I guaranteed my rental with a credit card. How do I ensure the cancellation fee is not charged?

Contact our Customer Care team at 1 (800) 654-3131 and advise your customer service representative of the reason (flight canceled or road closures) for cancellation. The team will ensure the guarantee charge is not applied.

How do I contact customer care?

Our customer care team is ready to help with changes to your reservation or rental. For further assistance, please visit our Contact Us page or call 1 (800) 654-3131.

Your Safety is Paramount

• Always wear your seatbelt
• Never drive through floodwaters
• Slow down during high winds
• Be aware of your surroundings – watch for other vehicles, downed power lines, and debris
• Turn on headlights in the rain and low light conditions
• Treat intersections with inoperative traffic lights as stops

For weather preparation and safety tips, please visit our partners at AAA.